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BSB30415 CERTIFICATE III IN BUSINESS ADMINISTRATION
LEARN THE SKILLS TO LAY THE PERFECT FOUNDATION FOR A SUCCESSFUL BUSINESS CAREER
This course is perfect for those who want to gain employment in an office or business. It teaches you office skills such as handling payroll, keyboard and computer functions, organising schedules, creating presentations, spreadsheets, and so much more.
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This course will give you more confidence in a wide area of business applications, particularly if it has been some time since you worked in a similar role.
Here’s what you’ll learn;
BSBITU307 Develop keyboarding speed and accuracy
This unit describes the skills and knowledge required to develop keyboard skills with speed and accuracy using touch-typing techniques.
BSBCMM301 Process customer complaints
This unit describes skills and knowledge required to handle formal and informal negative feedback and complaints from customers.
BSBWHS201 Contribute to health and safety of self and others
This unit describes the skills and knowledge required to work in a manner that is healthy and safe in relation to self and others and to respond to emergency incidents.
BSBCUS301 Deliver and monitor a service to customers
This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.
WBSBITU306 Design and produce business documents
This unit describes the skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.
BSBFIA302 Process payroll
This unit describes skills and knowledge required to process payroll from provided data using manual and computerised payroll systems.
BSBFIA304 Maintain a general ledger
This unit describes the skills and knowledge required to maintain a computerised or manual general ledger system within an organisation, including processing journal entries and preparing a trial balance
BSBWOR301 Organise personal work priorities and development
This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.
BSBITU313 Design and produce digital text documents
This unit describes the skills and knowledge required to digitally design and develop text-based documents using advanced features of word processing applications/platforms.
BSBDIV301 Work effectively with diversity
This unit describes the skills and knowledge required to recognise and interact productively with diversity in the workplace. It covers sensitive responses to, and interactions with, all manner of diversity that might be encountered during the course of work.
BSBITU314 Design and produce spreadsheets
This unit describes the skills and knowledge required to develop spreadsheets through the use of both cloud-based and non-cloud based spreadsheet applications.
BSBWRT301 Write simple documents
This unit describes the skills and knowledge required to plan, draft and finalise a basic document.
BSBFIA303 Process accounts payable and receivable
This unit describes skills and knowledge required to maintain accounts payable and accounts receivable records, including processing payments to creditors and handling overdue accounts receivable.
You Can Do THIS...
Potential career outcomes
Upon successful completion of the qualification, career pathways may include, but are not limited to:
– Junior Personal Assistant
– Administration Assistant
– Receptionist
Delivery
This course can be delivered online, face-to-face in a classroom, self-paced via correspondence, or as a combination of both. Please ask for more details.
Language, Literacy and Numeracy
All applicants are required to complete a Language, literacy and numeracy assessment prior to enrolling and will require sufficient language, literacy and numeracy skills to be able to complete the assessment. This program requires sound communication and interpersonal skills, the capacity to read and interpret written instructions and the ability to analyse and write reports in context to the job role.
Work Placement
This qualification does not require work placement, however it is strongly advised.
Student Support
Friendly support, advice and assistance is provided by our teaching staff and Student Services Division to all students.
Pre-requisites
There are no specific pre-requisites for this course. Students may be required to undertake an initial pre-enrolment assessment to determine their suitability for this level of study.
Pathways
Graduates may choose to further their study through enrolment in Certificate IV in Business, Certificate IV in Leadership and Management
